Privacy Policy

Chroma Early Start collects information needed to respond to inquiries, evaluate service needs, schedule and coordinate ABA therapy, speech therapy, occupational therapy, evaluation services, and related support, and operate our website.

• Parent, guardian, patient, and caregiver names and contact information.
• Phone numbers, email addresses, mailing addresses, intake details, service interests, appointment details, referral information, insurance or payment-related information, and communication preferences.
• SMS opt-in status, consent records, message content, and opt-out or help requests.
• Website, device, browser, referral source, approximate location, cookie, analytics, and tracking information.

Message frequency varies based on your request and relationship with us. Message and data rates may apply.

We use information to respond to inquiries, schedule and coordinate care, provide pediatric therapy and evaluation services, communicate with families and referral partners, process administrative requests, maintain records, improve our website and operations, and comply with legal obligations.

If information is protected health information, we handle it according to applicable privacy and healthcare requirements.

SMS opt-in is optional and is not required to submit an inquiry or receive services. If you choose to opt in, Chroma Early Start may send inquiry follow-up, appointment reminders, care coordination messages, service updates, and other messages related to your request or services.

Message frequency varies based on your request and relationship with us. Message and data rates may apply. Reply STOP to opt out and HELP for help.

No sharing statement: SMS opt-in data, consent records, and mobile phone numbers collected for SMS purposes will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Our website may use cookies, pixels, analytics tools, and similar technologies to understand site usage, improve performance, measure marketing effectiveness, and support security. You can control cookies through your browser settings.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No electronic system can be guaranteed completely secure.

You may ask us to update, correct, or delete information where applicable, and you may unsubscribe from non-essential communications. For SMS messages, reply STOP to opt out.

If you have questions about this Privacy Policy, your information, or SMS communications, contact Chroma Early Start at intake@chromaela.com or (404) 905-6775.

You may ask us to update, correct, or delete information where applicable, and you may unsubscribe from non-essential communications. For SMS messages, reply STOP to opt out. For privacy requests, contact us using the information on this page.

We use reasonable administrative, technical, and physical safeguards to protect personal information, including access controls and vendor management practices. No electronic system can be guaranteed completely secure.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These practices may include access controls, vendor oversight, secure systems, staff training, and retention practices appropriate to the information involved.