Privacy Policy

Chroma Early Start ("Chroma", "we", "us") respects your privacy. This policy outlines how we collect, use, and protect the personal information of families, patients, caregivers, and website visitors.

We collect information necessary for enrollment, safety, and communication, including:

• Student and parent names, addresses, and contact details.
• Medical and immunization records required by state law.
• Emergency contact information.
• Digital media (photos/videos) for classroom documentation (with consent).

We use secure platforms for student data and internal records. Access is limited to authorized team members, and operational systems are managed to protect sensitive information.

Early Start upholds the rights of all families to:

• Access their child's records upon request.
• Refuse the use of their child's image in marketing materials.
• Visit the center during operating hours under our open-door policy.

If you have questions regarding this policy, please contact our corporate office at privacy@chromaearlystart.com.

We use information to respond to inquiries, schedule and coordinate services, provide pediatric therapy and related support, communicate with families and referral partners, process administrative requests, maintain records, comply with legal obligations, improve our website and operations, and send SMS communications only when a user has opted in or when otherwise permitted by law.

If you choose to opt in to SMS communications, Chroma Early Start may use your phone number and consent record to send inquiry follow-up, appointment reminders, care coordination messages, service updates, and other messages related to your request or services.

SMS opt-in is optional and is not required to submit an inquiry or receive services. You may opt out at any time by replying STOP to a text message, and you may request help by replying HELP or contacting us directly.

No sharing statement: SMS opt-in data, consent records, and mobile phone numbers collected for SMS purposes will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Our website may use cookies, pixels, analytics tools, and similar technologies to understand site usage, improve performance, measure marketing effectiveness, and support security. These tools may collect device, browser, IP address, referral, page interaction, and approximate location data.

You can control cookies through your browser settings. Some site features may not work as intended if cookies are disabled.

You may ask us to update, correct, or delete information where applicable, and you may unsubscribe from non-essential communications. For SMS messages, reply STOP to opt out. For privacy requests, contact us using the information on this page.

We use reasonable administrative, technical, and physical safeguards to protect personal information, including access controls and vendor management practices. No electronic system can be guaranteed completely secure.